Data protection

Privacy policy: your data is protected.

E-Syndic processes condominium data with confidentiality, security and accountability, in line with applicable Tunisian law and inspired by GDPR best practices.

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Privacy policy: your data is protected.

How we protect your data

We only collect data that is required for the service to work: identity, contact details, lot data, payment information, exchanged messages and technical data needed for website security.

Processing purposes

  • Create and manage user accounts.
  • Track charges, payments, receipts and calls for funds.
  • Enable communication between managers, owners and occupants.
  • Provide security, traceability and continuous platform improvement.

Legal basis and principles

E-Syndic follows the principles of lawfulness, minimization, accuracy, storage limitation, integrity and confidentiality. We comply with applicable Tunisian laws and are inspired by GDPR best practices.

Your rights

You may request access to your data, correction, limited processing in some cases and deletion when legally and contractually possible.

Retention, hosting and security

Data is retained for the time required by the service relationship and legal obligations. Technical and organizational safeguards include access management, backups, logging and protection against unauthorized access.

Cookies

We use cookies necessary for site operation, analytics and experience improvement. Non-essential cookies may be configured according to your preferences.

TopicE-Syndic commitment
ConfidentialityAccess limited to authorized persons only.
TraceabilityLogging of access and sensitive operations.
SecurityBackups, session protection and rights management.
User rightsAccess, correction and requests handled under the applicable framework.
privacy
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